Although Six Sigma instruction can be
intimidating to the uninitiated, learning its process
strategies doesn't have to be complicated. Using a real
world example in a familiar setting makes a daunting
subject comfortable. It also facilitates
understanding and increases concept retention.
In this video, we tell a story about an imaginary pizza parlor that
has witnessed an unexplainable drop in customers and sales. This
drop in sales puzzles the owner and employees, until they bring
in process experts, who, through following DMAIC, discover a hidden,
unpredictable cause for the problem. In the end, this pizza parlor
not only solves this problem, but they also have a repeatable, measurable,
controlled process in place that stands to help them avoid further,
unexplainable drops in sales. The results of this project also provide
foundation for discovering meaningful ways to increase market share
and capacity, relying on consistent monitoring of ever-changing
customer needs.
In today's competitive environment,
process improvement is imperative to success. If you're
not constantly improving, your competition will leave
you behind. DMAIC ties processes intrinsically to requirements
set by customers, which identifies the reason for DMAIC’s
ongoing success, one that reaches into any industry in any market.
This video presents an easy-to understand introduction to DMAIC
for workers and managers at any level--whether experienced,
uninitiated or even those resistant to change. It's
never safe to assume everyone's open to innovation,
regardless of how crucial it is to company survival. Be
ready when they ask, "What is Six Sigma?" This simple
introduction format brings everyone on board for a
positive, progressive improvement.
