Although Six Sigma instruction can be
intimidating to the uninitiated, learning its process
strategies doesn't have to be complicated. Using a real
world example in a familiar setting makes a daunting
subject comfortable. It also facilitates
understanding and increases concept retention.
In this video, we tell a story about an
imaginary pizza parlor that has witnessed an
unexplainable drop in customers and sales. This drop in
sales puzzles the owner and employees, until they bring
in process experts, who, through following DMAIC,
discover a hidden, unpredictable cause for the problem.
In the end, this pizza parlor not only solves this
problem, but they also have a repeatable, measurable,
controlled process in place that stands to help them
avoid further, unexplainable drops in sales. The results
of this project also provide foundation for discovering
meaningful ways to increase market share and capacity,
relying on consistent monitoring of ever-changing
customer needs.
In today's competitive environment,
process improvement is imperative to success. If you're
not constantly improving, your competition will leave
you behind. DMAIC ties processes intrinsically to
requirements set by customers, which identifies the
reason for DMAIC’s ongoing success, one that reaches
into any industry in any market.
This video presents an easy-to understand
introduction to DMAIC for workers and managers at any
level--whether experienced, uninitiated or even those
resistant to change. It's never safe to assume
everyone's open to innovation, regardless of how crucial
it is to company survival. Be ready when they ask, "What
is Six Sigma?" This simple introduction format brings
everyone on board for a positive, progressive
improvement.
